I am an adaptable retail professional with experience at Topshop, specialising in customer service, product knowledge, sales transactions, and stock management. I excel in fast-paced environments, promoting products effectively to drive sales and enhance the shopping experience.
• Maintain a in depth knowledge of products including benefits, features and usage • Assist customers as the enter and observe the store. • Arrange and clean the store to entice new customers whilst making sure stock is updated regularly. • Handle money and transactions and returns also processing sales transactions using POS system. • Obtain a high-level customer service with an approachable and friendly demeanor • Able to influence and promote products whilst persuading customers to purchase them.
• Facilitating youth engagement sessions, including onsite and offsite activities. • Developing and delivering activities and projects with young people to enable personal development and to increase their aspirations for the future. • Build positive and caring relationships with children, young people and their families. • Collaborating with young people in the design, delivery and evaluation of projects included in youth work programs. • Supporting the Youth Team Lead in maintaining accurate records, including incident/accident reports. • Inputting data on the management information systems with attention to detail. Data was recorded in line with service requirements and funding arrangements. • Attending relevant team meetings.