With over 5 years in retail, I've excelled at retail working for well known brands such as H&M, and working for luxury retail agencies , also specialising in customer service and product knowledge. Fluent in English, I'm adaptable, skilled in client relations, and passionate about delivering high-quality shopping experiences across diverse retail settings.
• Building and maintaining strong relationships with high-value clients • Upholding the luxury image and values associated with the Harrods brand.
• Providing exceptional customer service by assisting customers in product selection and styling, ensuring a positive shopping experience. • Demonstrated expert knowledge on H&M products including current trends and promotions to upsell merchandise.
• Maintained store presentation standards through effective merchandising and stock replenishment, ensuring a clean organised environment.