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Mohamed Sebaghi

-shop supervisor -sales assistant -cashier - retailer
About

With a solid background in customer service, I've excelled as a Shop Supervisor and Cashier, mastering merchandise management, complaint resolution, and maintaining welcoming shopping environments. My proficiency extends to efficient stock control and creating informative product displays, underpinned by my Level 2 Food and Hygiene certification.

Previous Brands
Just Eat Takeaway
Deliveroo
JD Sports
Hackney Wick FC
Work Experience
– food supervisor & retail
Jan ‘21 - Jan ‘24
just eat hub

• patrol and restaurants checks up • Followed policies and procedures relating to food delay and emergencies on the road . • Assisted customers and provided a consistently high level of customer service at all times • Provided customers with information on products, prices and promoted special offers • handling restaurant delays and making sure that the customers receive their food on time . • Kept merchandise orderly and neat in appearance • Handled customers' complaints in a professional and diplomatic way • Kept the hub floor clean and tidy at all times

cashier
Jan ‘20 - Jan ‘21
chesseshop

• cashier \ store assistant ( cheeseshop borough market london ) 6 months. - opening and closing the shop . - welcoming costumers and giving them details about our chesse products . - cleaning and decorating the shop . - delivering our supplies to costumers .

Youth Team Football Coach
Jan ‘16 - Jan ‘19
Hackney Wick FC

• Responsible for assessing the students' academic achievements and behaviours to determine their continued participation in the team • Developed exercise and training programmes to meet the team's strategy and individual players strengths • Worked with the head coach to ensure players remained active and fit during the off-season - training players U14 on a weekly basis . some simple skills of football that i gained from my football experience on the past years .

Retail Experience
Retail Category
High street
Luxury
Premium
Other
Work Environment
Boutique
Department store
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Client Advising
Packaging
Styling
Cash register
Returns & Exchanges
Product demos
Transactions
Online orders fulfilment
Product labelling
Delivery processing
Stock control
Stockroom management
Open/closing store
Health & safety
Order preparation
Store Maintenance
Inventory control
Product setup
Languages
English
Arabic
French
Education & Training
HIGH
Unknown - ‘20
Level 2 Food and Hygiene
the London
Unknown - ‘15
ESOL