With a passion for fashion retail, I've excelled in creating personalised customer experiences across luxury and fast-paced environments. As a Store Manager at Fynd and a Sales Associate at Armani Exchange, I led teams to meet sales targets and built strong customer relationships with expertise in womenswear, accessories, and leather goods.
• Handled transactions averaging £250,000 weekly for customers in the UK, EU and Australia. • Solved IT related problems for 800+ customers monthly. • Helped customers with digital transactions, fraud checks. • Account Management. • Financial Portfolio Management.
• On an average served 250+ plus drinks ever shift quickly and accurately for high volume of club guests. • Built loyal customer base through friendly service and conversation • Did Barback work like stocked bar with liquor, mixers, garnishes and replenished as needed throughout shift. • Keeping the Bar area clean & Tidy, Handled Till along with making drinks. • Checked IDs and monitored alcohol consumption of patrons to ensure responsible service, Upheld liquor laws and health regulations for beverage service
• Managed daily store operations including inventory, logistics, customer service for busy Mumbai retail location. • Led a sales team of 15 associates by training, assigning tasks, monitoring performance, and providing regular feedback. • Built relationships with customers through personalized service and addressed issues to ensure repeat business. • Trained new hires on store policies and brand's core values on exceptional quality and client care. • Highlight achievements like sales targets met, reduced inventory issues, and positive customer feedback.
• Welcomed customers to high-end retail boutique, determined needs and recommended Armani products to enhance wardrobe and fit personal style. • Developed rapport with affluent clientele resulting in repeat purchases and multiple referrals. • Leveraged knowledge as trained Armani Brand Ambassador to educate customers on fabrics and cuts suiting their preferences. • Managed entire sales process providing world-class hospitality from inquiry to checkout to after-sales care.
great worker, efficient and reliable