I excel in customer service, processing transactions, upselling, and maintaining shop standards. With experience in managing stock and achieving sales targets, I'm ready to contribute effectively to any retail team on a part-time basis. Fluent in English.
Key Responsibilities: • Process customer transactions including cash handling. • Help demonstrate betting terminals and gaming machines to customers. • Handle customer complaints or concerns with empathy and problem-solving skills. • Work towards defined targets and goals. • Maintain high shop standards.
Key Responsibilities: • Operating the till and taking customer orders and catering them. • Preparing drinks such as Chai latte, Hot chocolate, Frappe, Iced Tea & Coffee in line with the company recipes. Baking and stocking pastries in a timely manner. • Packing the orders received on Uber eats & Deliveroo. • Managing shop floor stocks, highlighting any stock requirements to the store manager. • Restocking shelves and displays. Ensuring the seating area is clean and presentable. • Delivering exceptional customer experience by suggesting platter to the customer. • Upselling items to the customers whilst taking order and achieving the store sales targets & KPIs.