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Roger Moses

Supervisor
About

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process Improvement and inventory control. Through understanding of Microsoft Office 365 including Excel, Words, etc. also knowledge of QuickBooks & Sage 50. Dynamic, reliable, and committed. Looking for new Supervisor role where hard work and dedication will be highly valued.

Previous Brands
Bubbleology
Ecco
SushiDog
Work Experience
Supervisor
Aug ‘22 - Now
Ecco

• Analyzed data and identified opportunities to minimize operating costs & aided manager by recommending corrective actions and improvements to company operations. • Developed business plans to deliver sustained growth increased on average by 8.9% to achieve the desired objective of the Firm. • Handled customer concerns, complaints to resolve issues & build loyalty also maintained relations for future business opportunities. • Reported the senior management regarding weekly updates, checking daily reports. Lead and managed the team & also solved clients queries. • Motivated team through providing hands-on practical support to all members of staff on duty.

Supervisor
May ‘21 - Aug ‘22
SushiDog

• Maintained accurate and complete documentation for all financial department procedures. Investigated daily variances uncovered in reports and corrected errors to resolve discrepancies. • Organized budget documentation and tracked expenses to maintain tight business controls & reduced expenses by 4. 1%. • Budgeted weekly targets and helped the team to achieve the desired goals. • Enforced service standards to maintain establishment reputation for excellence.

Supervisor
Oct ‘19 - May ‘21
Bubbleology

• Oversaw inventory by reviewing batch summaries and ordering based on sales trend & reconciled all company accounts, including credit cards and expenses. • Organized budget documentation and tracked expenses to maintain tight business controls & applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems. • Identified operational problems and proposed solutions to management, improving service efficiency.

Retail Experience
Retail Category
High street
Luxury
Premium
Work Environment
Department store
Shopping centre
Flagship store
High street store
Product Category
Menswear
Womenswear
Leather goods
Footwear
Responsibilities
Complaint handling
Greeting
Storytelling
Styling
Upselling
Transactions
Returns & Exchanges
Product setup
Inventory control
Delivery processing
Stockroom management
Stock control
Store Maintenance
Open/closing store
Health & safety
Languages
English
Education & Training
THE ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS
ACCA
BRUNEL UNIVERSITY LONDON
Unknown - ‘23
Master of Science
West Thames College
Unknown - ‘21
GCSEs:
Mumbai University
Unknown - ‘18
Bachelor of Commerce (BCom):
St Thomas High School
Unknown - ‘15
Master of Education