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Onyinye Otti

Dedicated, enthusiastic and hardworking employee
About

With 3+ years in retail, I've honed my skills at Pimes and Weekday as a sales assistant. My expertise lies in exceeding sales targets, building strong customer relationships, and adapting swiftly to market trends. Proficient in high-street and luxury categories, I'm ready for any temporary role.

Previous Brands
Ergon Deli
JOS MUSEUM
Ozero cafe
Pimes
Weekday
Work Experience
Sales Advisor
May ‘23 - Now
Pimes

Sales Advisor
May ‘23 - Sep ‘23
Weekday

• Demonstrated ability to consistently meet and exceed sales targets, showcasing a strong track record of success. • Strong verbal and written communication skills, allowing for effective interaction with clients and colleagues. • In-depth understanding of the products or services offered, enabling the ability to provide informed recommendations to customers. • Proven talent for establishing and nurturing customer relationships, resulting in repeat business and referrals. • This Adept at identifying customer needs and offering tailored solutions, resolving issues, and turning challenges into opportunities. • Quick to adapt to evolving market trends, sales techniques, and technology, ensuring continued success in a dynamic sales environment.

WAITRESS
Sep ‘22 - Jan ‘23
Ergon Deli

• Politely assisted customers in person and via telephone. • Described products to customers and accurately explained details of each products. • Provided an elevated customer experience to generate a loyal clientele. • Assisted customers with food selection, inquiries and order customisation requests. • Provided an exceptional customer service while ensuring guest reservations were kept within 15 minutes of established time.

SALES ASSISTANT
Jul ‘20 - Feb ‘21
JOS MUSEUM

• Supported and promoted special sales items and other promotional campaigns. • Displayed merchandise in a visually pleasing manner. • Provided logistical and administrative aid to senior staff members • Managed customer's questions and needs with efficiency • Analysed and properly processed item returns • Offered products recommendations, resulting in a 15% in sales. • Assisted customers with finding alternative merchandise according to their needs.

Waitress
Jun ‘19 - Jun ‘20
Ozero cafe

- Delivered exceptional, fast and friendly service. - Answered questions about menu selection and made recommendations when requested. - Consistently adhered to quality expectations and standards. - Managed closing duties, including restocking items and reconciliation of the cash drawer.

Retail Experience
Retail Category
High street
Luxury
Work Environment
Shopping centre
High street store
Department store
Product Category
Accessories
Womenswear
Menswear
Responsibilities
Greeting
Client Help
Complaint handling
Transactions
Cash register
Returns & Exchanges
Packaging
Client Advising
Product labelling
Delivery processing
Stockroom management
Store Maintenance
Open/closing store
Languages
English
Education & Training
West London College
‘21 - ‘24
A levels in triple sciences in triple sciences