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Edna Noronha

Professionally an Architect, keen to explore other sectors.
About

With a proven track record in retail, I thrive in fast-paced environments, ensuring top-notch customer service and efficient inventory management. Fluent in English, my experience spans high street to luxury sectors, specializing in womenswear, accessories, and leather goods. Passionate about delivering personalised shopping experiences.

Previous Brands
Arabian International Services Company
Campus Store
Cocobroma Coffee
Formula 1, Bahrain International Circuit
studio DYP
Work Experience
Junior Architect
Jun ‘20 - Jun ‘21
studio DYP

• Reviewed project goals and objectives on monthly basis with head of studio and design team. • Managed and led multi-disciplinary design team (including consultants) throughout development and contract document phases for commercial projects. • Kept project on schedule and within budget while serving as project leader. • Organized team meetings to resolve technical and project issues, coordinated with team members for design inputs and reviewed project schedules.

Floor Manager
Jun ‘19 - Jun ‘20
Cocobroma Coffee

• Handled seating of customers on arrival and supervised orders for coffee. • Optimized inventory display and storage resulting in better revenue from • merchandise. • Undertook responsibility of food handling and customer services. • Managed shelving and display storage of café products.

Retail
Apr ‘16 - Apr ‘18
Campus Store

• Managed cash and card transactions daily. • Managed to be efficient and prompt at a high-paced working environment. • Handled customer requests and complaints professionally and escalated to manager when necessary. • Assist in maintaining the back stock room and setting up merchandise displays on the sales floor. • Develop solutions for customers by listening to their needs and recommending the appropriate products. • Greet customers as they enter the store and help them to find the proper team member to assist them. • Utilize the company's POS system to cash customers out or administer returns.

Receptionist (Part Time)
Sep ‘14 - Dec ‘15
Arabian International Services Company

• Ensure stock of office supplies • Mail collection, answering phones, booking and confirming appointments and entering new client details on computer software. • Meet and greet clients and center visitors and provide exceptional customer service. • Ensure all incoming phone calls are attended to in a prompt and courteous manner.

RETAIL (Part Time- Seasonal)
Jun ‘12 - Jun ‘14
Formula 1, Bahrain International Circuit

• Managed cash and card transactions daily. • Managed to be efficient and prompt at a high-paced working environment. • Handled customer requests and complaints professionally and escalated to manager when necessary. • Collaborate with other team members to keep the sales floor area clean and organized at all times

Retail Experience
Store Approvals
Selfridges
Retail Category
High street
Luxury
Work Environment
Boutique
Flagship store
High street store
Product Category
Womenswear
Accessories
Leather goods
Responsibilities
Client Help
Greeting
Styling
Product demos
Client Advising
Recommendations
Oshan Gunasekera
Senior colleague - Events coordinator, Formula 1, Bahrain International Circuit
Jun 2012 - Jun 2014

I had the pleasure of working alongside Edna during our time at the Bahrain International Circuit for the F1 grand prix, Bahrain. As an Event Coordinator, I found Edna to be an invaluable colleague. Her attention to detail, proactive approach, and unwavering dedication significantly contributed to the success of our events. Edna's professionalism and collaborative spirit made her a standout team member, and her positive attitude created a vibrant work environment. It was a privilege to work with such a skilled and reliable individual like Edna.

Languages
Formula
English
Education & Training
The University of Nottingham
‘21 - ‘23
Master of Architecture
Manipal University
‘15 - ‘20
Bachelor of Architecture
Sacred Heart School
‘00 - ‘14
High School Diploma