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Ishaaq Ali

Customer Assistant
About

I have graduated with a Law LLB from City University of London. · I have the drive and passion to accomplish goals. · I am honest, reliable with problem-solving experience. · I am proficient at building and maintaining professional relationships. · Experienced in cash handling and credit card transactions. · Achievement-oriented – able to accomplish work toward targets and deadlines. · I enjoy working in a team, while also able to work using my own initiative.

Previous Brands
ATM Solicitors Ilford
Clarks
a Human Rights NGO
Wilko
Work Experience
Internship
Jan ‘24 - Jun ‘24
ATM Solicitors Ilford

• I received my training from a solicitor who specialises in Criminal and Property law. • Regularly given the task to file confidential documents and case files in an organised fashion and accessible for easy use. • Management of front reception, receiving phone calls, reply to emails and dealt with clients queries.

Customer Assistant
Jun ‘23 - Mar ‘24
Clarks

• Assisting customers with queries and making sales. • Duties behind the till, taking cash payments and card transactions. • Ensured the store was kept to an organised standard and replenished displays with new stocks. • Regularly welcomed customers and ensured they were given customer service to a high standard. • Successfully completing the Clark Academy training to ensure high quality service to customers.

Internship
May ‘23 - Aug ‘23
a Human Rights NGO

• I was appointed the team leader, my duties were to manage and ensure all tasks allocated to my team were completed to deadlines. • A presentation dealing with the findings of our research for the human rights organisation was prepared and presented to the management of the NGO.

Customer Assistant
May ‘22 - Apr ‘23
Wilko

• Working in a team to complete the shop floor duties. • Actively communicated with customers on their queries. • I was made the team leader to manage my team, to ensure the smooth running of the shop floor and stocks being kept up to date. WORK EXPERIENCE / TRAINING

Retail Experience
Retail Category
High street
Luxury
High-end luxury
Work Environment
Shopping centre
Department store
Pop-Up
High street store
Outlet
Travel retail
Flagship store
Boutique
Product Category
Menswear
Womenswear
Accessories
Footwear
Beauty & Fragrances
Watches & Jewelry
Responsibilities
Greeting
Storytelling
Client Help
Styling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Store Maintenance
Order preparation
Open/closing store
Health & safety
Client Advising
Upselling
Product setup
Recommendations
Rashida
Senior colleague - Receptionist , ATM Solicitors Ilford
Jan 2024 - Jun 2024

Enthusiastic energetic bright young lad been a pleasure to know

Languages
English - Native
Education & Training
City University Of London
Unknown - ‘24
Bachelor of Law
Law
ARK Isaac Newton Academy
Unknown - ‘21
A-Levels,