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Yara Imad

I blend innovation with practicality and thrive on collaborating with like-minded individuals and bring fresh ideas.
About

Experienced Shop Assistant proficient in customer service and transaction accuracy. Skilled in maintaining a clean, organised environment and offering creative solutions. Adaptable in dynamic retail settings with basic Arabic and English proficiency.

Previous Brands
KOOKOOBUTKIND-Hillingdon
SI-UK LONDON
Navitas
Work Experience
UCAS clearing supervisor
Aug ‘23 - Sep ‘23
Navitas

Efficiently handled incoming calls from students, offering clear and concise information about available courses, and admission requirements, and guiding them through the application process. This experience honed my communication and problem-solving skills, enabling me to thrive in a fast-paced and collaborative university environment.

Coffee Shop Assistant
Feb ‘23 - Oct ‘23
KOOKOOBUTKIND-Hillingdon

• Served and communicated with customers, processing their orders with 100% accuracy • Ensured and maintained a clean and sanitised work environment • Offered creative drink ideas to satisfy customer needs • Managed customer transactions, including cash and credit

Babysitter
Nov ‘22 - Now
Self employed

• Communicated positively and maintained trust with children and parents. • Actively engaged and helped children with many tasks such as homework • Often cooked different foods and allowed children to join in

Events Assistant
Jun ‘22 - Nov ‘22
SI-UK LONDON

• Volunteered to help organise multiple events for students with more than 100 educationalinstitutions such as Manchester University, London Business School and Oxford University. • I actively listened to the students, gave them directions and information, and helped them findtheir required courses.

Retail Experience
Work Environment
Outlet
High street store
Other
Pop-Up
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Client Advising
Cash register
Upselling
Styling
Health & safety
Open/closing store
Order preparation
Store Maintenance
Stockroom management
Product labelling
Recommendations
Anonymous
Direct manager - Senior Manager, SI-UK LONDON
Jun 2022 - Nov 2022

Yara is a powerhouse of energy and passion. She's always eager to help and goes above and beyond in everything she does . Yara is a quick learner who thrives in a collaborative environment. She brings a positive and friendly attitude that makes working with her a joy.Yara's enthusiasm is infectious, and she leaves a lasting impression. Her departure was met with genuine sadness from her teammates, a testament to the positive impact she made.We were incredibly fortunate to have Yara on our team, and we'd welcome her back with open arms any time.

Languages
Arabic - Fluent
English - Native
Education & Training
Vyners School
‘19 - ‘24
GCSE