With a strong background in retail, I excel at stock management, customer service, and store aesthetics. My experience spans high street to luxury sectors, adept in fast-paced environments. Fluent in English, Hindi, and Gujarati, I'm versatile in various retail settings, focusing on efficiency and customer satisfaction.
• Sorted and replenished stock conducted code checks, and managed deliveries. • Supported grocery store operations by maintaining cleanliness, organizing displays, and assisting customers. • Managed expired items and promoted items nearing expiry. • Demonstrated excellent communication and interpersonal skills. • Worked on checkouts, guided customers, ensured store cleanliness, and maintained transaction accuracy.
• Set up bar per Ping Pong standards, stay in communication with kitchen and floor team. • Prepare drinks timely, follow standards, and take customer orders with recommendations. • Maintain well-stocked service stations for efficient service. • Provide excellent customer service, taking orders professionally and seeking feedback. • Create opportunities for customer questions, actively seek feedback, and communicate to the manager regularly.
• Streamlined the showroom's administrative processes. • Answered the phone and emails in an extremely professional manner. • Assisted the CEO, Managing Director, and Business Development team with day-to-day tasks. • Organized the showroom and warehouse efficiently. • Oversaw the showroom's daily operations.
Shivang was a hard working dedicated colleague who was great with colleagues and customers.