With a flair for personalised customer service, I excel in retail environments, proven through my experience as an online shopper and volunteer assistant. My basic English skills enhance my ability to create exceptional shopping experiences, specialising in women's wear on the high street.
Built strong customer rapport with tailored product recommendations. Continually monitored incoming online orders to guarantee prompt fulfilment, achieving 50% on-time completion. Maximised customer satisfaction, suggesting suitable substitutes for dated or unavailable products. Facilitated smooth delivery performance by correctly completing shipping documentation.
Fostered positive relationships with customers to enhance loyalty and retention. Assisted customers with product selection and sales, recommending items to increase transaction value.