With a strong foundation in customer service and operational management from my time at McDonald's, I thrive in fast-paced environments, prioritising customer satisfaction and team collaboration. Eager to apply these skills in retail, my basic English proficiency further supports effective communication.
Accountants & Tax Consultants Sep 2023 - Ongoing • Reconciliation of key control accounts such as bank, Cash, sales ledger, and purchase ledger • Prepare detailed reconciliations for transactions • Prepare and review quarterly VAT return • Preparation of client bookkeeping • Complete a full range of bookkeeping tasks • Processing payroll journals and submit to HMRC • Preparing client-facing reports. • Maintain and update manual and computer records • Processing cash invoices • From processing receipts & reconciling transactions • General administrative and transactional support to the work • Contribute to the delivery of the team's agreed objectives
• Engaging with customers, both face-to-face and over the telephone • Supervise and coordinate the operations of multiple food sections, ensuring effective management and oversight • Addressing and resolving customer complaints in a prompt and effective manner • Getting the workstation ready for the following day • Contributing as a team member involved in the completion of closing procedures