Vibrant and customer-focused retail enthusiast with 2 years of experience in the industry. I thrive in the lively atmosphere of retail, where every interaction is an opportunity to brighten someone's day. Armed with a deep understanding of products and a knack for building rapport, I love guiding customers to find exactly what they need. Whether it's helping someone find the perfect outfit at Primark, the latest kicks at JD, or their groceries at Tesco or Sainsbury's
Dealing and processing orders Boosted sales by offering selection guidance to customers Managed 50+ daily calls for orders Making effective strategies to complete the tasks Guaranteed high level of customer satisfaction through product knowledge
Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities. Handled customer complaints, providing appropriate solutions to guaranteed positive outcomes. Made customer service top priority over all other tasks.