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Dweet

Sofia Gibbons

Sales Associate, Manager
Previous Brands
Crumbl Cookies
North Ranch Country Club
Tifa Chocolate & Gelato
Work Experience
Sales Associate, Barista, Shift Lead
Mar ‘23 - Sep ‘23
Tifa Chocolate & Gelato

• Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuation • Operated cash register, taking payments and issuing customers receipts • Maintained detailed menu knowledge to provide recommendations and answer question rom customers

Coach
Jul ‘22 - Jan ‘23
Cheerforce

• Worked and supervised children ages 8 to 12 • Lead and oversee all aspects of the STUNT program, including team selection, practice planning, and competition strategy • Ensured compliance with safety guidelines and maintained a safe training environment.

Baker
Apr ‘22 - Mar ‘23
Crumbl Cookies

Head hostes, waitress
May ‘21 - Dec ‘21
North Ranch Country Club

• Cultivated positive guest relations by managing information and orchestrating speedy seating • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce efectiveness

Retail Experience
Responsibilities
Complaint handling
Client Help
Product demos
Cash register
Online orders fulfilment
Packaging
Client Advising
Store Maintenance
Stockroom management
Inventory control
Product labelling
Product setup
Order preparation
Languages
English
Education & Training
Istituto Marangoni
Unknown - ‘26
Bachelor of Arts
Oak Park High School
‘19 - ‘23
Diploma