With extensive retail experience, I've thrived as a Receptionist Sales at Pink Design Salon and Shop Assistant at Razor Sharp Boutique. Skilled in customer service, product recommendations, inventory management, and creating organised displays to enhance the shopping experience.
• Organize and maintain inventory of salon products. • Monitor and restock sold-out products promptly to ensure product availability. • Ensure salon products are displayed neatly and are easily accessible for customers and staff. • Track inventory levels and manage stock control to prevent overstocking or shortages. • Coordinate with suppliers to order new stock and manage delivery schedules • Maintain up-to-date knowledge of product lines to assist in effective restocking and customer inquiries • Assist with sales by providing product information and recommendations to customers
• Drove a 15% increase in revenue through strategic marketing budget allocations, setting clear sales objectives, and delivering detailed reports to senior leadership to monitor profitability. • Played a key role in the screening, shortlisting and recruitment of staff, ensuring the selection of highly skilled individuals who aligned with the hotel's service standards and values. • Led a high-performing team of 20+ employees, achieving heightened staff productivity through motivational leadership and precise performance targets. • Spearheded collaboration with sales, marketing and operations to execute campaigns successfully.
• Orchestrated cohesive communication strategies and campaigns, contributing to a 20% increase in audience engagement and awareness of ministry initiatives. • Cultivated relationships with media outlets and journalists, facilitating comprehensive coverage of ministry events and announcements, resulting in increased visibility. • Developed research plans to gather actionable insights, guiding the product roadmap and enhancing the ministry's relevance in the competitive landscape.
• Demonstrated a friendly and approachable demeanor, effectively addressing customer inquiries, and consistently exceeding service expectations. • Efficiently managed order processing and appointments showcasing strong organizational skills and attention to detail in handling customer requests and delivering accurate orders. • Consistently delivered exceptional customer service, creating a welcoming and engaging in-store atmosphere conducive to repeat business. • Played a pivotal role in the upkeep of the store and stock room, addressing maintenance and organizational issues promptly and effectively. • Ensured that the presentation of merchandise aligned with brand standards, enhancing the overall visual appeal of the store.