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Amina Kahin

Retail Sales Assistant
About

I am an experienced Sales Assistant with a strong background in customer service, achieving sales targets, and maintaining store presentation. Known for excellent communication skills and adaptability, I am committed to delivering positive shopping experiences and meeting retail goals efficiently.

Previous Brands
Hayes Town Pharmacy
Work Experience
Retail Sales Assistant
Jun ‘22 - Dec ‘22
hayes pharmacy

Responsibilities: • Approaching customers and assisting them with their needs • Maintained sales floor. • Manage the checkout including processing orders, refunds, processing transactions via both cash and card, and completing daily till reconciliations. • Took charge of opening and closing procedures when required. Ensuring all locks and alarms are set successfully. • Achieve personal sales targets. • Managed customers queries and complaints through to a satisfactory resolution, escalating the issue to store manager if necessary. • Ensuring the shop floor remains clean and tidy. • Ensure the shelves and displays remain well stocked with the current merchandise. • Design and install new enticing merchandise display and in-store promotions so customers are aware of new offers. • Organizing stock Nanny/Babysitter Responsibilities • Organizing creative educational activities at home such as games, drawing and crafting • Preparing children's meals and feeding them, including bottle-feeding babies. • Helping elder children clean themselves up and changing baby diapers and bathing them. • Scheduling naps and teaching children good behavior, such as respect and helping with chores. • Transporting children to and from schools and extracurricular activities. • Tidying up play areas and rooms after children and ensuring their safety indoors and outdoors. • Administering the right medicine and taking care of children in case of injuries and illness. • Assisting the children with homework and working with parents to ensure their growth and social development.

Sales Assistant
May ‘20 - Jan ‘21
Hayes Town Pharmacy

Responsibilities: • Approaching customers and assisting them with their needs • Maintained sales floor. • Manage the checkout including processing orders, refunds, processing transactions via both cash and card, and completing daily till reconciliations. August 2022 2023

Retail Experience
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
CRM
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Stockroom management
Store Maintenance
Health & safety
Open/closing store
Order preparation
Stock control
Delivery processing
Inventory control
Languages
English