With seasoned experience in luxury retail, including Harrods and Selfridges, I excel at meeting consumer needs and delivering outstanding customer service. Proficient in industry software, I adapt quickly to new environments, showcasing exceptional brand management and marketing knowledge across fashion brands like Gucci and Dior.
Havingthe opportunityto workwith luxurybrands such as Gucci and Dior Attention to detail Knowledge of luxury materials and design Customer service expertise Brand management and marketingknowledge Understandingof luxury market trends and consumerbehavior Product development and sourcingexperience Strongcommunication and interpersonal skills Abilityto manage budgets and financial responsibilities Proficiency in luxury industry software and technology Cultural sensitivity and awareness.
The ability to bring customers in and sell them a luxury fragrances Assisting customers with the designated scents they are looking for Good money management including till use The ability to count stock in the morning shift and evening shift efficiently and properly
Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate Proactively assisted customers with questions, concerns, and item purchases while walking the sales floor Built rapport with customers by offering friendly, knowledgeable, and supportive customer service
Consistently met my short and long-term targets. Answered calls, responded to emails, and spoke with clients face-to-face. Handled customer complaints with empathy and composure. Counted the cash in the register before and after shift and resolved any accounting differences
I highly recommend Taima Kadem for their outstanding performance as an assistant store manager in our barber shop. Her dedication, leadership, and attention to detail significantly contributed to the smooth operation of the store. Taima consistently demonstrated excellent communication skills and a strong ability to handle various tasks efficiently. Her positive attitude and commitment to providing exceptional customer service made a lasting impact on both clients and colleagues. I appreciate her hard work and would gladly welcome her back on the team in the future.