_________________________________________________________________________________________ Postgraduate International Project Management Student at Coventry University London. Possesses knowledge and understanding of the project management life cycle including risk management, project planning, Critical path analysis, Time management & Teamwork and Leadership. Demonstrable experience in marketing and customer relationship management / customer service within the travel and consultancy industry. Now actively seeking part time jobs in management.
• Accountable for reactive event sales. • Responding event enquires via telephone, email and in- person. • Organizing show- round of the event spaces and hotel site visits for prospective clients. • Planning, organizing, and overseeing the success of the events. • Building and maintaining the relationship with key accounts. • Networking • Assisting with the coordination of the sales team-meeting and briefing. Meeting & events operations team member
Began as a six-month intern and will continue to be a part of the meetings and events team until August 2023. 156 years old luxury hotel, 1 breakfast room,1 resturant,1 bar, 9 meeting & events rooms, 1 ballroom. • Interacting with clients to better comprehend needs and meet deadlines. • Collaborating with team members to achieve target goals. • Managing schedule by using excellent planning and coordination skills. • Acquiring goals through effective prioritization and consistent work ethic. • Building a maintained courteous and effective working relationship. • Identifying issues, analyzing information, and providing solution to problems.
Founded in 2009, specialize in engineering & management consulting in areas including Technology consulting, Mentoring, Strategy and Social Engineering. • Contributed towards content marketing and digital marketing on various social media platforms such as Facebook, Instagram, Twitter. • Created blog management to execute the content marketing. • Responded to comments, repost user content, show support for a cause, and provide helpful recourses to customer engagement.
A local travel agency providing Tour & Travel needs in North India includes tour packages, hotel booking, Air ticket. Approved by Inbound Tour Operator by MOT, Govt of India, TAAI & IATO member. • Administrated business and tourism consultancy opportunities, specifically in North India • Explaining travel deals and amenities to clients who are unsure or new to using an agency. • Supporting company customer retention by answering incoming customer care calls with the intent of preserving the customer relationship and assisting hotel members. • During peak seasons and national festivals dealt with 40-50 customer queries per shif