Mahi Sarda

Efficiently managed bookings and reservations, ensuring optimal seating arrangements and customer satisfaction. Boosted The Railway's social media presence while also fulfilling duties as a front-of-house member, consistently meeting sales targets, especially during Sunday roasts, resulting in a significant increase in sales. Successfully organized and managed parties and events, fostering customer loyalty and service. Career Highlight: Promoted to Team Lead within 6 months, showcasing strong leadership and organizational abilities.

Delivered exceptional customer service focused on skincare and beauty products. Exhibited deep understanding of The Body Shop's product line. Personalized recommendations to address diverse skincare requirements. Supported merchandising and inventory control efforts. Managed cash transactions effectively while fostering teamwork and meeting sales targets.

Successfully recruited vendors for Misfit Co events, with Blue Tokai Rosters as the primary vendor. Managed events by promptly addressing customer concerns, ensuring guest satisfaction, and fostering loyalty. Oversaw food and beverage, apparel, and artwork retail, exhibiting reliability as a team player. Prioritized guest and staff safety throughout events while delivering exceptional customer service. Focused on creating a welcoming and enjoyable experience for all guests.

Managed stage and artist lineup for diverse events, ensuring smooth transitions and optimal scheduling. Coordinated with artists, agents, and organizers to finalize lineup details and schedules, simultaneously managing on-day social media for media coverage. Oversaw backstage logistics, including artist accommodations and technical requirements. Handled last-minute changes and emergencies efficiently, maintaining event integrity.