Business Partner

• To be a strong partner to the President EMEA DBJ & DBFM in the day to day operational and performance management support

• Act as guardian of sales plan objectives to monitoring closely the operational expenses versus the authorized budgets and sales performance

• Ensuring that business decisions are taken with consideration for the best possible return on investment. This includes preparing payback calculations for projects including CAPEX

• Empower the retail staff with knowledge to improve their KPI’s

Management Control System

• To supervise the implementation of all controls in EMEA (retail procedures)

• To ensure security environments well set up, which include security company contracts and arrangement; for both normal business hours and special situations (such events)

• CCTV & security alarm management

• To work alongside Finance teams to ensure safeguarding of inventory by organizing weekly/monthly/quarterly inventory counts as required

• To coordinate the control and the follow-up of the stock discrepancies

• Retail manual: ensure the retail team respects all guidelines

• To partake in external and internal control audits and manage the subsequent outcome/to do list

• To assist with the submission of budgets, revisions and stat plans, for Sales, CAPEX and FTE

• To maintain control of lease agreements, insurance policies, outsourced service professional contracts

Store network

• Prepare business analysis and reports, regular or upon request of the EMEA President DBJ and DBFM

• Able to provide discount guidance allowance up to a certain level for the stores

• Ensure the smooth day to day running of stores and any regional offices

• Oversee all store new openings, closures, relocations and refurbishments

• Support the store directors with any operational, maintenance or personnel issues 

• Work closely with other departments on the implementation of new systems into the stores, to ensure any and all requirements are fulfilled

• Develop and implement improved procedures and methods of working

• Provide support and guidance to regional office teams

• Along with the President EMEA DBJ & DBFM, monitor the operational excellence of the stores in line with the corporate targets (for example: KPIs follow up, express training needs, monitor and solve inventory issues)