Selfridges, an esteemed department store in London, is currently in search for multiple Freelance Department Managers. This exciting opportunity is open to seasoned professionals who have a fervour for fashion retail, exemplary leadership abilities and the adeptness to thrive in a high-speed setting. As a Department Manager, you'll be at the helm of department operations, leading a vibrant team of 6 to 12 individuals, whilst upholding the store’s esteemed reputation for luxury and excellence.

The Department Manager will:

- Foster a high-performance culture and exceptional customer service within the department team.

- Oversee daily operations to ensure efficiency and adherence to store standards.

- Formulate strategies to achieve sales targets and enhance customer experience.

- Conduct training and development programs for staff in product knowledge, sales techniques and client service.

- Manage high-traffic situations adeptly, showcasing resilience and professionalism.

- Collaborate effectively with store management and other departments for a unified approach.

- Monitor and react to market trends, customer feedback and sales data.

- Uphold the store’s standing for luxury retail standards and excellence. 

The ideal candidate will have:

- A proven track record as a Department Manager or a similar role within fashion retail.

- Strong leadership skills with experience in team management.

- The ability to excel under pressure within a dynamic retail setting.

- Outstanding customer service, communication and interpersonal skills.

- Resilience, stamina and a proactive approach towards challenges.

- A profound understanding of fashion retail trends and the market.

- Organisational and multitasking abilities.