Assistant Department Manager - Ladies International RTW

Harvey Nichols, a luxury department store, is seeking a motivated Assistant Department Manager for the Ladies International Department at their Knightsbridge, London location. This vibrant department showcases esteemed brands like Chloe, Jacquemus, and Balmain, among others. Their company culture values inclusivity and diversity, welcoming all individuals. As the Assistant Department Manager, you will commit to a 40-hour work week at our flagship store.

Rewards and Benefits

At Harvey Nichols, they prioritize career development and support employees’ growth, offering a range of exciting benefits, including:

• Up to 40% discount on fashion
• Up to 40% off on hospitality, food market, and hampers
• 30% off on beauty, perfumery, wine, and spirits
• Clothing allowance
• Subsidised travel card (zones 1-6) upon passing probation
• Competitive commission scheme

Additional benefits include access to charity days, season ticket or bike loan, learning and development opportunities, the Employee Assistance Program - Retail Trust, recognition schemes, and participation in employee groups such as Wellbeing, Diversity & Inclusion, and Sustainability.

Role Responsibilities

As an Assistant Department Manager, your role involves leading a team of Style Advisors to deliver an exceptional 5-star customer experience. Your responsibilities include:

• Providing management, training, and coaching for your team
• Ensuring high standards of customer service both in-store and via communication channels
• Maintaining product presentation and merchandising
• Handling customer queries promptly
• Demonstrating extensive product knowledge and trend awareness
• Celebrating team achievements and excellence
• Ensuring flexibility to meet customer service needs during weekends and evenings

Candidate Profile

We are looking for individuals who:

• Have previous experience with luxury fashion brands in a similar role
• Have managed teams successfully
• Can guide and coach teams to achieve targets
• Are passionate about fashion and possess extensive knowledge in the field
• Excel in communication with people

If you resonate with these qualities, we would love to hear from you!

About Harvey Nichols

Harvey Nichols is renowned for being a luxury department store that thrives on embracing diversity and inclusivity. Housing an array of high-end brands, they aim to provide an unparalleled shopping experience. They support their employees with growth opportunities and a comprehensive benefits package, making Harvey Nichols a place where careers flourish. Join them and be part of a team that values diversity, excellence, and innovation.