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Store Manager
Delvaux
Other
London, UK

Join us as a Store Director and lead our store to new heights. In this pivotal role, you will drive sales, enhance customer experiences, and ensure operational excellence. Collaborating closely with regional managers and the merchandising team, you'll craft strategies that align with our brand's prestigious image and market goals.

As the face of the store, you'll inspire your team through mentorship and development opportunities, cultivating a dynamic work environment. Your leadership will directly impact store performance, setting a high standard for luxury retail.

This role offers significant growth opportunities within our global organization, allowing you to shape your career while contributing to an iconic leather good brand. If you're passionate about luxury retail and possess strong managerial skills, this unique position is your chance to shine.

Responsibilities

  • Lead and mentor a diverse team, fostering an inclusive environment that promotes professional growth and enhances performance.
  • Develop and implement strategic plans to drive sales, ensuring financial targets are met and exceeded.
  • Oversee inventory management, including stock levels, replenishment strategies, and minimizing loss through effective controls.
  • Cultivate strong relationships with clients, delivering exceptional customer service and ensuring a luxury shopping experience consistent with brand values.
  • Analyze store performance metrics, generate reports, and utilize data-driven insights to inform decision-making and improve operational efficiency.
  • Coordinate and execute high-profile events and promotions, partnering with marketing teams to maximize engagement and visibility.
  • Ensure compliance with company policies, procedures, and standards, maintaining a safe, welcoming, and well-organized store environment.
  • Stay abreast of fashion trends and industry developments, leveraging this knowledge to inspire your team and curate the store's product selection.

Requirements

  • Demonstrate a deep understanding of luxury fashion retail, with an ability to translate brand vision into exceptional in-store experiences.
  • Lead and inspire a diverse team, fostering an inclusive culture that promotes growth, collaboration, and high performance.
  • Possess strong financial acumen to effectively manage store budgets, drive sales targets, and maximize profitability.
  • Maintain impeccable visual merchandising standards, ensuring the store presentation aligns with aesthetic values.
  • Build and nurture client relationships, enhancing customer loyalty through personalized service and engagement strategies.
  • Be proactive in identifying market trends and competitive insights, adapting strategies to maintain competitive edge.
  • Oversee inventory management processes, ensuring optimal stock levels and minimizing shrinkage.
  • Implement operational excellence by adhering to all company policies, procedures, and compliance requirements.

Skills

  • Leadership
  • Sales Expertise
  • Inventory Management
  • Customer Service
  • Fashion Knowledge
  • Conflict Resolution
  • Team Development
  • Vendor Relations
  • Financial Acumen
  • Visual Merchandising

This is a chance to make a significant impact within our global organization, allowing you to shape your career while contributing to a well-regarded fashion house. If you're passionate about luxury retail and possess strong managerial skills, this role is an outstanding opportunity.

Level
Senior Manager
Skills
Clienteling (Advanced)
Department Stores (Advanced)
Fashion Retail (Advanced)
Leadership Development (Advanced)
CRM software (Intermediate)
Languages
English (Fluent)

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