PURPOSE OF POSITION:

Strategise, develop and drive sales. Maintain key clients/prospects relationships. Monitor and meet monthly and annual sales targets. Support the sales team in day-to-day operational duties and contribute in making the client experience second to none.

RESPONSIBILITIES:

Sales/clients

• Responsible for generating sales.
• Pursue prospecting with clients, non-clients and lapsed clients.
• Manage existing priority clients and network to develop prospective clients. 
• Formulate a strategic sales approach for maximizing existing and new clients purchase potential.
• Respond to in-person, telephone and email enquiries and new sales opportunities within 24 hours and maximise opportunities.
• Take responsibility for repairs orders
• Liaise with design and production on bespoke client commissions.
• Work with sales team and other departments to create a positive work environment.
• Support Company vision and contribute ideas to build upon this vision.

Sales reporting

• Monitor and keep track of pipeline business/ probable/possible sales.
• Process sales in a timely and efficient manner/administrative follow-through.
• House experience
• Visual Merchandise Presentation: ensure all displays are neat/clean and the jewellery is well
• presented throughout the day. 
• Set-up and breakdown daily.
• Give input / feedback on processed to make them more efficient.
• Provide support with operational day to day duties to improve efficiency

Business Development

• Nurturing relations with external potential clients.
• Liaison with the JM brand ambassadors. 
• Liaise with PR and Marketing team on external outreach strategy.
• Assist in set-up and execution of events; selling at these events and follow-up with clients.

QUALIFICATIONS AND EXPERIENCE

Education & Experience:  

• University degree a must 
• Luxury fine jewellery sales background a plus 

IDEAL CANDIDATE

• Relationship development and CRM
• Strong sales ability to close sales
• Creating networks of existing and new clients through external recommendations
• Commercially saavy; self-motivated
• Excellent communication skills-written and oral
• A quick learner with business acumen
• Computer literate
• Detailed oriented; ability to multitask