Retail Department Manager - Flexible Role

Overview

Join one of the world’s most prestigious department stores as a Retail Department Manager in a flexible capacity. We're seeking experienced retail leaders who thrive in dynamic environments and are passionate about operational excellence and customer service. This role is ideal for individuals ready to step into high-energy, high-impact positions across key categories such as Beauty, Childrenswear, and high-volume Fashion.

Key Responsibilities

• Oversee daily floor operations to ensure seamless execution of the customer journey.
• Drive service excellence by monitoring and achieving key performance indicators (KPIs).
• Lead by example, coaching and motivating teams to maintain high service standards and performance levels.
• Collaborate with store leadership to ensure staffing levels, commercial goals, and customer needs are consistently aligned.
• Support stock integrity through coordination with the stockroom and replenishment teams.
• Ensure visual merchandising and brand standards are upheld at all times.
• Maintain a keen awareness of sales opportunities and contribute to the commercial success of the department.

Candidate Requirements

• Minimum 3 years’ experience in a retail management role, ideally within Beauty or high-turnover departments.
• Demonstrated ability to manage and inspire diverse teams in fast-paced retail environments.
• Track record of achieving service and sales KPIs.
• Strong operational mindset with excellent problem-solving skills.
• Adaptable, professional, and confident working across different departments and brand environments.
• Excellent communication and interpersonal skills.

Why Join Us?

• Be part of a globally recognised retail institution known for excellence and innovation.
• Experience a flexible role that offers variety, challenge, and opportunity across multiple departments.
• Work alongside passionate retail professionals and make a tangible impact on the customer experience.