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Fateha Zinnot

AAT | Student | London, England | Business & Accounting
About

Currently studying at Lewisham College in Higher Access to Level 3 Business. I am passionate about Business & Finance, which I’d like to study in University. I excel in the field of accounting, leveraging my expertise to ensure financial stability and growth. My dedication to business education empowers others to navigate the complex world of finance with confidence.

Previous Brands
Drake & Morgan
hap Solutions Group
Jingle Jungle Nursery
Lewisham College and Southwark College
Work Experience
Business Student
Sep ‘23 -
Lewisham College and Southwark College

I am currently studying Business & Accounting to attain a T-Level in order to move onto Finance & Economics at university.

Reservations Agent
Sep ‘22 - Sep ‘23
Drake & Morgan

•​Entered and handed over enquiries to sales managers •​Talked to customers directly and put data regarding their booking into the company website through Collins •​Filled out details in order for other departments to take over and do their part •​Strived to help the company out, such as, suggesting questions people may ask through the new enquiry bot on the company website •​Went the extra mile to look for alternative sister branches if one of the sites that customers were looking to book, couldn’t accommodate

Event manager
Aug ‘21 - Jan ‘22
hap Solutions Group

• Advertised new or most popular items when customers look interested • Balanced sales and bar work, as well as managing the team and teaching them the role of bar staff • Assisted with stocking and storage and leading the team to keep the work place going • Helped with unloading and stocking products in correct places • Assisted with product display and quality of foods • Directed customers towards the pick up/order que and helped with customer complaints/advice • Handled sales and receipts

Nursery Assistant
Apr ‘21 - Jul ‘21
Jingle Jungle Nursery

• Helped with daily activities • To understand children’s development • Set-up daily activities for children relevant to topic of month • Helped with their leisure activities • Logged in children's development in online software and wrote detailed observations • Liaised with parents about their child’s progress • Helped office with administration work when needed

Retail Experience
Retail Category
High-end luxury
Premium
Luxury
Work Environment
Boutique
Department store
Pop-Up
Flagship store
High street store
Other
Product Category
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Product demos
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Stockroom management
Recommendations
Rujina Begum
Direct manager - Manager , im hungry cafe
Oct 2022 - Mar 2023

Fateha is a very hard working individual who works to the best of her ability . She strives to learn and gain knowledge from new experiences, she has the ability to work independently and is work driven. Fateha brings a positive aura to the team and enlightens the atmosphere at work. She has the capability to resolve conflict situation and deal with challenging situations. It has been an absolute pleasure to work with Fateha and I believe she will be a great edition to your team.

Languages
English - Native
Bengali - Fluent
Hindi - Work Proficiency
Education & Training
Lewisham & Southwark college
‘23 - ‘24
T Level
Lewisham & southwark college
‘21 - ‘24
AAT