Successfully achieved a Business Management degree from the University of Westminster, with knowledge of business and entrepreneurship. Strong communication and team working skills developed through previous employment. An enthusiastic and pro-active individual who is always up for a new challenge and enjoys being a part of a diverse environment.
●Pimes Agency - Working at Selfridges in various different departments including the Fragrance Hall, Food Hall, Modern Casual Menswear, Confectionary, Skincare and Accessories. ●Being a team player with a positive can-do attitude. ●Delivering excellent customer service while maintaining friendly relations with customers. ●Self motivated when reaching targets in different departments.
●Liaising with accounts and chargeable via face to face, email and telephone. ●Gaining product knowledge and using it to my advantage to make sales. ●Arranging viewings, creating cutting plans and providing quotes and invoices. ●Making orders of carpet and other materials, based on the cutting plans I have created.
●Managed to acquire this role while facing the employment struggles from the pandemic. ●Position was based on tills and customer service, dealing with payments, refunds and click and collect. ●Providing great customer service while adhering to all health and safety requirements due to the great number of children within the store.
●Worked as a Christmas temp initially and then was offered a permanent job. ●Worked on tills, dealing with cash and card payments and ensuring customers are satisfied with their purchases. ●Paid attention to detail when it came to cash payments, completing cash checks, student ID checks for student discount and in addition checking faulty price tags.
●Professionally managed the reception area while dealing with student enquiries in person and via phone. ●Booked in AAT exams accordingly and participated in invigilating the exams. ●Effectively became acquainted with the use of a software called SITs to regularly monitor student absences.