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Renee Brooks

Passionate, organised, hardworking, I take pride in my appearance, conduct myself professionally
About

I am a compassionate and industrious individual with a natural aptitude for seamless teamwork. I approach every task with passion and diligence, ensuring optimal outcomes. With adept communication skills and a positive demeanour, I consistently prioritise customer satisfaction, always delivered with a warm smile. Known for my organisational prowess, I harbour aspirations of establishing my entrepreneurial venture while maintaining a perpetual thirst for knowledge. Adversity serves as a catalyst for my determination to reach new heights, supported by a professional demeanour and exceptional interpersonal abilities facilitating engagement across diverse stakeholder levels. I am confident in my ability to quickly grasp new concepts and technologies. I am eager to use my enthusiasm and adaptability to contribute effectively to your team. Confident in my ability to craft memorable experiences and complemented by a vibrant persona, I am poised to significantly contribute to your esteemed team. What distinguishes me is my knack for infusing events with joy and vibrancy. My background in customer service has honed my ability to anticipate and surpass guest expectations, underscoring a commitment to professionalism and meticulousness. A collaborative spirit defines my work ethos, thriving in team-oriented settings that foster positivity and mutual support. My unwavering dedication revolves around making a substantial impact within the industry, ensuring client contentment and well-being remain paramount. If asked to characterise myself in three words, I would choose passionate, determined, and ambitious. My versatile skill set, and adaptable nature make me well-suited for roles in administrative, office, hospitality, and barista domains, and many more where I am eager to excel and contribute meaningfully.

Previous Brands
SJR London
ZARA
Michael Kors
Burberry
Work Experience
Waitress and Runner
Sep ‘23 - Nov ‘23
Temper Restaurant

Polish glasses Serve food Take the bill Polish cutlery Take orders Set up the tables Making sure the restaurant stays tidy and everyone is enjoying their food

Charity Fundraiser
Jan ‘23 - May ‘23
Homless Shelter

This was a fundraising job where we would donate the money for food packages to the homeless community

Retail Sales Assistant
Dec ‘22 - Jan ‘23
SJR London

Working for SJR was great they was very flexible. This job was just the same as any other retail job I would have to go to different luxury retail shops so it was a very good experience for me to learn about new companies some shops may have been different to others but the staff would always help to let us know what we need to do.

Barback
Sep ‘22 - May ‘23
BALTHAZAR RESTAURANT

Taking drink orders serving drinks making drinks polishing glasses

fulham stadium cleaner
Jul ‘22 - Aug ‘22
Hunters 4 Staff Ltd

Model
Sep ‘21 - Now
MU models

Customer Assistant
Jul ‘21 - Jan ‘22
ZARA

• Making sure the shop floor stays clean, tidy and safe so it's presentable and no accidents can occur • Talking to customers whether it's them asking for your opinion or they need your help with something • Moving quick and officiant • Communicating well with your workers and customers • Closing the shop floor making sure everything is in the correct place • Running the clothes quickly so I'm used to working fast

Apprentice Childcare Assistant
Feb ‘21 - May ‘21
Hayeswick Day Nursery

• Taking care of the children • Tidying and setting out our the food for the correct children (e.g making sure the ones that are not allowed pork get the correct plates of food) • Communicating faith parents • Making sure the children are in a safe environment

Retail Experience
Retail Category
Luxury
High-end luxury
Premium
High street
Other
Work Environment
Boutique
Shopping centre
High street store
Travel retail
Department store
Product Category
Womenswear
Accessories
Beauty & Fragrances
Footwear
Other
Responsibilities
Complaint handling
Client Help
Greeting
Styling
Cash register
Packaging
Online orders fulfilment
Transactions
Delivery processing
Stockroom management
Stock control
Languages
English - Native
Education & Training
London College of Beauty Therapy
‘20 - ‘21
Level 2 Diploma in Beauty therapy
Ravensbourne
‘17 - ‘20
Level 4
English