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Joshua Simon Michael

Support Worker
About

I have extensive retail experience as a Supermarket Cashier and Retail Assistant, excelling in customer service, POS operations, and store presentation. I am adaptable and efficient in fast-paced environments, committed to delivering exceptional service and maintaining high standards. Fluent in English.

Previous Brands
Valn care
arC Agency
Sapphire employability and wellbeing academy
Sapphire Community
Beer Pourer atWembley Stadium
Work Experience
Youth Worker
Dec ‘23 - Apr ‘24
Beer Pourer atWembley Stadium

agency) • Retail Assistant atJoseph • Assisted customers, managed tills, and maintained store p resentation • Effectively managed incoming and outgoing mail to maximise office efficiency. Youth Worker

Personal assistant
Nov ‘23 - Now
Valn care

• Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action. • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events. • Processed mail, email and phone enquiries, minimising correspondence backlogs. • • - Managing emails and setting up appointments for bosses. • - Attending to clients and resolving queries efficiently

Retail kiosk/cashier
Jul ‘23 - Now
arC Agency

Used cash registers and POS systems to request and record customer orders and compute transactions. • - Operated cashier and attended to customers, collecting payments for services • rendered. • - Assisted chef in food preparation and serving. •

Support Administrator/Event Staff
Jun ‘23 - Aug ‘23
Sapphire employability and wellbeing academy

• Interacted with customers professionally by phone, email and in-person to deliver accurate service information. • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.

Volunteer support worker
Jun ‘21 - Dec ‘22
Sapphire Community

• Encouraged participation and engagement in planned activities. • Role modelled positive behaviour and interpersonal skills. • Helped with coordination and supervision of youth activities and delivered positive interventions. • Safeguarded young people in line with national guidelines. • Helped young children to develop critical life skills through educational play. • Supported youth workers in organising and carrying out classroom or outdoor activities. Volunteer support worker

Retail Experience
Store Approvals
Harrods
Retail Category
High street
Luxury
Work Environment
Boutique
Product Category
Womenswear
Menswear
Responsibilities
Greeting
Client Help
Complaint handling
Transactions
Cash register
Open/closing store
Client Advising
Styling
Recommendations
Lorraine Yemofio
Direct manager - CEO , Valn care
Nov 2023 -

As the CEO of Valn Care, I had the pleasure of working directly with Joshua, who served as my Personal Assistant. Joshua's exceptional organizational skills and proactive approach to problem-solving were matched by his bubbly personality. While his energetic and joyful demeanor might not resonate with everyone, it was a tremendous asset to our team, spreading positivity and lifting spirits in the workplace. His ability to manage complex tasks with enthusiasm and a smile made him an invaluable member of our organization. I highly recommend Joshua for any role that values dedication, professionalism, and a joyful presence. Sincerely, [lorraine Yemofio ] CEO, Valn Care

Languages
English - Fluent
Education & Training
Keele University
‘23 - ‘24
Bachelor of Science