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Nafisha Ahmed

Sales Associate
About

I am a hardworking, mature and constructive student who strives to achieve the highest standard possible at any given task. These key qualities will fit perfectly into this work environment where I'll be able to adapt myself and get along brilliantly with others around me. I am confident enough to approach customers and offer them help, advice and information as well as assisting customers with queries in a professional, courteous and friendly manner. Throughout my education, I have demonstrated high levels of motivation and work ethic that will be extremely useful in the future; I wish to utilise my skills to work with customers and satisfy their needs. My voluntary work has provided me with a range of workplace skills such as relationship building, communication and teamwork.

Previous Brands
Foot Locker
Marner Primary School
Partner Retail Services (PRS) Samsung Experience
Work Experience
Retail Assistant
Aug ‘22 - Sep ‘22
Partner Retail Services (PRS) Samsung Experience

Qualifications + responsibilities: ➔ Delivering PRS goals through alignment with the PRS Samsung brand and ethos, exemplary customer service, operational compliance and execution, as well as a persistent ambition to launch Samsung products that improve customers' connected lives through unmatched encounters. ➔ A business minded attitude to retailing and excellent communication skills ➔ Continuing to push my own study and challenge my own expertise whilst working for PRS ➔ Adapting quickly to changing circumstances

Sales Associate
Dec ‘21 - Jul ‘23
Foot Locker

Qualifications + responsibilities: ➔ Aiding customers and providing outstanding customer service ➔ Responding to customer inquiries ➔ Maintaining professional appearance and maintaining positive attitude on shop floor ➔ Suggestive selling and sharing produce knowledge ➔ Ability to perform assigned duties with attention to detail, speed and accuracy otherwise it would be a cost to the company.

Primary Teaching Assistant
Jul ‘19 - Jul ‘19
Marner Primary School

Qualifications + responsibilities: ➔ To help supervise students in class, helping the teacher with additional work; ensuring that every student in the classroom understands the task given ➔ Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups ➔ Enforce school and class rules ➔ To be able to communicate with students ➔ Building a good relationship with the students

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
Pop-Up
High street store
Flagship store
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Product labelling
Stockroom management
Store Maintenance
Stock control
Delivery processing
Languages
English - Fluent
Bengali - Fluent
Education & Training
University of Westminster
‘22 - ‘25
LLB