With a strong foundation in luxury retail, I thrive in delivering outstanding customer service and building client loyalty at Louis Vuitton. My versatility was enhanced through diverse roles at high-end events, making me adept for dynamic retail settings. Fluent in English and French with basic German and Spanish.
Representative of the Luxury brand and its "Art de Vivre". Advisor to clients and first point of contact in the shop, providing an exceptional customer experience throughout the sales process. In-depth training on the brand’s history and products, such as leather goods, jewellery, clothing, shoes, perfume, and other accessories. Pivotal role in ‘clienteling’ and developing customer loyalty.
Contributed to the success of events through a wide range of roles such as waiter, runner, bartender, and event host. Development of my communication skills, attention to detail, and teamwork. Strong adaptability, having worked in a wide array of teams ranging from 3 to 40+ people. Delivered exceptional experiences to esteemed clients in high-end events as an integral member of the Platinum team.