I excel in enhancing customer experiences and surpassing sales targets at prestigious retailers like Harrods and Debenhams, with a flair for visual merchandising and deep knowledge in womenswear and beauty & fragrances. Skilled in creating positive customer relationships, I thrive in dynamic retail settings.
• Maintained sales floor presence at shopping centre in fashion outlet. • Regularly assisted 100+ customers a day on the shop floor, following up and upselling. • Contributed to visual appearance of the store that won national award for best presented store in the chain. • Repeatedly scoring 96%+ on product knowledge assessments.
Tutoring students online using teachers notes to help plan lessons to teach students. Main obligations: • Planing lessons, creating quizzes and finding resources • Marking work in lessons and providing feedback for the group • Creating homework questions upon requests from parents • Meeting with parents often and updating progresses • Highlighting strengths and developments of students • Increased students grade by a whole grade and received 5 stars on MyTutor website
• Exceeded monthly sales target by a minimum of 5% for 18 months in a row. • Reduced stock losses by 30%. • Created and fostered warm customer relationships. • Took charge of opening and closing up the shop at times, cashing up, stock control and visual merchandising.