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Inaya Saleq

Customer Advisor
About

With experience as a Beauty Advisor at Sephora, Customer Advisor at Selfridges and Health Advisor at Boots Pharmacy, I've honed my skills in makeup expertise, skincare knowledge, personalised service and financial acumen. I'm flexible and adept at adapting to various retail environments with the ability to efficiently manage tasks on a dynamic shop floor.

Previous Brands
Boots Pharmacy, Covent Garden
Boots UK
CHANEL
Harvey Nichols
Hermès
ILIA Beauty
John Lewis & Partners
Marks and Spencer
perfumes de marley
Phlur
Selfridges
Sephora,Stratford
tarte cosmetics
Work Experience
BeautyAdvisor
Oct ‘23 - Now
Sephora,Stratford

• Honed makeup expertise and commitment to individualized service. • Extensive knowledge of makeup brands, providing tailored recommendations. • Ofering personalized makeup tips, contributing to lasting customer relationships. • Actively listened to customers, ensuring a positive and memorable experience.

Customer Advisor
Aug ‘22 - Jun ‘23
Selfridges

• Worked in beauty and fragrance departments, utilizing extensive knowledge and passion for the industry. • Demonstrated exceptional communication and interpersonal skills, thriving in a prestigious retail environment. • Received specialized training in skincare, providing expert advice to customers.

HealthcareAdvisor
May ‘21 - Feb ‘22
Boots Pharmacy, Covent Garden

Pharmaceutical Knowledge and Advisory Expertise: • Proactively pursued advanced learning beyond basics. • Provided comprehensive advice on medications and health conditions. • Demonstrated commitment to continuous learning in the pharmaceutical field. Beauty and Fragrance Industry Expertise: • Volunteered in the beauty and fragrance departments. • Gained a deep understanding of industry intricacies. • Acquired knowledge of trends, products, and customer preferences Financial Acumen and Cash Handling Precision: • Developed strong cash handling skills. • Ensured accuracy in financial transactions. • Highlighted commitment to financial integrity and attention to detail.

Retail Experience
Store Approvals
Selfridges
Harvey Nichols
Fenwick
John Lewis
Work Environment
Shopping centre
Flagship store
Department store
Boutique
Pop-Up
High street store
Outlet
Responsibilities
Client Help
Greeting
CRM
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Upselling
Styling
Product demos
Health & safety
Open/closing store
Stock control
Stockroom management
Delivery processing
Product labelling
Complaint handling
Product setup
Store Maintenance
Languages
English - Fluent
Bengali - Native
Spanish - Basic
Education & Training
THE WARREN SCHOOL
Mathematics-7
Chadwell Heath Academy
‘21 - ‘23
A-level
Geography