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Sumayya Khan

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About

I have extensive retail experience at Tesco and Acorns Children's Hospice, excelling in customer service, till operations, stock replenishment, and visual merchandising. I'm adaptable to dynamic retail environments and committed to ensuring a positive shopping experience for customers.

Previous Brands
Sapphire London Group
Tesco
Acorns Children’s Hospice
Work Experience
Dynamic Events and Admin Support Specialist
Mar ‘22 - Aug ‘23
Sapphire London Group

• Maintaining Clients, connections, and scheduling. • Keeping track of timetable, proposal, invoices, and expenses. • Meeting with customers for viewings, increasing sales, by negotiating and characterising each venue • Taking bookings over the phone, updating clients and suppliers, keeping last minute decisions and alterations. • Seeking growth, building relationships with potential clients, whilst interacting with the most desired vendors, suppliers, and services. • Paying attention to detail; visionary and inventiveness whilst considering risks. Considering all aspects; guest list, entertainment and menu whilst meeting client’s expectations.

Experienced Retail Sales Assistant at Tesco
Nov ‘21 - Dec ‘21
Tesco

• Assisted customers during check out, efficiently handled enquiries and resolved complaints, ensuring a positive shopping experience. • Handled till operations; completing purchases and returns. • Communicated with management, and supported colleagues throughout the day. • Stock replenishment, price checking, whilst remaining welcoming and approachable.

Compassionate Retail Volunteer
Oct ‘21 - Mar ‘22
Acorns Children’s Hospice

• Provided exceptional customer support, addressing queries and feedback to enhance customer satisfaction. • Handled till operations; completing purchases and returns. • Visual merchandising, price checking, keeping a welcoming atmosphere.

Proactive Admin Assistant with Strong Organisational Skills
Jun ‘20 - Sep ‘20
PBL Exchange

• Conducted thorough testing of new software and maintained up-to-date client profiles, ensuring data accuracy and security • Presenting various types of data on an excel spreadsheet. • Tackling many challenges whilst working remotely, such as scheduling meetings for senior staff with branches aboard in different time zones.

Retail Experience
Retail Category
High street
Work Environment
Boutique
Shopping centre
High street store
Department store
Product Category
Womenswear
Menswear
Accessories
Leather goods
Other
Watches & Jewelry
Responsibilities
Greeting
Client Help
Complaint handling
Cash register
Returns & Exchanges
Packaging
Product labelling
Store Maintenance
Open/closing store
Product setup
Languages
English - Native
Bengali - Native
Hindi - Fluent
Education & Training
University of Northampton
‘23 - ‘26
LLB
Law