Dweet
Dweet

Uma Ali

Sales Associate & Stylist
About

I am a passionate retail professional with experience at Levis, John Lewis, and Claires. Skilled in customer service, visual merchandising, and maintaining stylish shopping environments. Adaptable to fast-paced settings and dedicated to enhancing the customer experience.

Previous Brands
Levis
(Christmas temp), John Lewis
Claires
Work Experience
Stylist
Jun ‘23 - Now
Levis

• Consistently provided high-quality customer service, exceeding sales and individual targets through product knowledge and personalized styling advice. • Demonstrated attention to detail in visual merchandising, contributing to a visually appealing shop floor. • Maintained a strong knowledge of the latest fashion trends, ensuring an up-to-date and stylish shopping experience for customers.

Selling partner
Nov ‘22 - Dec ‘22
(Christmas temp), John Lewis

• Proactively recovered products and maintained an aesthetically pleasing shopping environment, contributing to a positive customer experience. • Greeted customers warmly, managed cash registers efficiently, and provided assistance to customers in locating items within the store.

Sales associate
Apr ‘22 - Aug ‘22
Claires

• Delivered excellent customer service, addressing promotions, inquiries, and concerns with a friendly and approachable demeanor. • Managed online click and collect orders, ensuring efficient and accurate fulfillment to enhance customer experience. • Monitored and stocked products, maintaining visual merchandising standards, and ensuring products were safely and attractively tagged. • Diligently maintained a clean and safe environment, contributing to a positive shopping atmosphere.

Crew member
Aug ‘21 - Apr ‘22
McDonalds

• Provided exceptional customer service, handling payments, and managing multiple orders with a keen eye for detail. • Maintained a clean, organized, and hygienic environment, ensuring a welcoming atmosphere for customers. • Demonstrated effective face-to-face verbal communication with customers, fostering positive interactions. • Adapted swiftly to the fast-paced environment, efficiently fulfilling orders while prioritizing customer satisfaction.

Retail Experience
Store Approvals
John Lewis
Retail Category
High street
Premium
Luxury
Work Environment
Outlet
Shopping centre
Flagship store
Department store
High street store
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Styling
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Client Advising
Product demos
Product setup
Product labelling
Open/closing store
Store Maintenance
Order preparation
Health & safety
Delivery processing
Languages
Bengali - Basic
English - Fluent
Education & Training
bow School
‘16 - ‘23
E D U C