Dweet
Dweet

Hannah Kamara-Yoka

Sales Assistant
About

I am an experienced retail professional with a successful stint at Zara, skilled in customer service, driving sales, and maintaining an organised store environment. I excel in meeting sales targets and ensuring positive shopping experiences, adaptable to various retail tasks.

Previous Brands
Ekolo d'Afrique
HG Provider Service
ZARA France
Work Experience
Waitress
Mar ‘24 - Jul ‘24
Ekolo d'Afrique

As a Waitress at an African catering service, I provided excellent customer service, serving traditional African cuisine with cultural knowledge. I coordinated with kitchen staff for timely service, handled special dietary requests, and maintained a clean, organized service area. My responsibilities included assisting with event setup and breakdown, managing food presentation, and addressing customer inquiries. I consistently maintained professionalism under pressure, ensuring a positive guest experience.

Assistant
Jun ‘23 - Jan ‘24
HG Provider Service

As a concierge assistant at HG Provider Service, I facilitate seamless guest experiences by managing inquiries, reservations, and special requests. I excel in providing personalized services, ensuring guest satisfaction through effective communication and problem-solving. My role involves coordinating with various departments to fulfill guest needs and enhance overall stay satisfaction. With a keen eye for detail and exceptional organizational skills, I contribute to the efficient functioning of the concierge service, creating a welcoming and accommodating atmosphere for guests.

Sales assistant
Oct ‘22 - Mar ‘23
ZARA France

Experienced retail professional with a successful track record at Zara, specializing in fashion and apparel. Proven expertise in providing exceptional customer service, driving sales, and maintaining an organized and appealing store environment. Demonstrated ability to meet and exceed sales targets while ensuring a positive shopping experience for customers. Strong communication and team collaboration skills.

Retail Experience
Retail Category
High street
Work Environment
Boutique
Shopping centre
Product Category
Womenswear
Responsibilities
Greeting
Client Help
Complaint handling
Styling
Client Advising
Transactions
Returns & Exchanges
Packaging
Product labelling
Store Maintenance
Delivery processing
Open/closing store
Recommendations
Ornella Mondako
Direct manager - Manager, Ekolo d'Afrique
Mar 2024 - Jul 2024

I highly recommend Hannah as a fantastic waitress. During her time at , Ekolo d'Afrique she consistently demonstrated excellent customer service, a strong work ethic, and the ability to handle high-pressure situations with ease. She was reliable, friendly, and a great team player. She was always on time to her shifts and never had any issues with attendance . I would gladly work with her again and believe she would be a valuable asset to any team.

Languages
French - Native
English - Native
Education & Training
IGCSE international Bilingual School of Provence
‘20 - ‘21
International Baccalaureat