With a background in product operations and management, I bring strong skills in strategic planning, customer service, and sales. Experienced in CRM, styling, and inventory control, I am adaptable across luxury retail environments to drive business growth.
• Responsible for the growth ofconsumer medical business users and integrated marketing activities. • Deepen the cultivation ofthe off-sit TikTok-like channels including short videos and webcast etc. • Responsible for the formulation and overall planning of marketing activity strategies, driving the growth of business transactions including supply strategy innovation, gameplay upgrades and iterations, and integrated dispatching of traffic subsidy resources.
• Responsible for promoting active card consumption by credit card users and increasing the interest-earning sacle of Meituan credit card. • Differentiated payment strategy:according to the user's behavior on the site,the behavior tags are matched with different rights to stimulate users to spend with their cards. • Game methods such as construction repayment deductions and points deductions to improve user repayment rates and installment rates. • Access various bank installment products such as portfolio installment, cash installment and within-limit/extra-limit installment. • Obtainjob promotion from Level 5 to Level 6 in Sept 2023 (20% Promotion rate) .
• Improve the accuracy ofon-site services provided by Insurance Managers and develop scheduling plans. • Predicting customer aggregation locations through kernel density and determining the optimal scheduling strategy through HRRN algorithm.