Dweet
Dweet

Alexandra Franco

waitress
About

With a knack for thriving in high-tempo retail settings, I specialise in delivering positive and professional service to a diverse clientele. My experience at Nandos honed my skills in customer complaint resolution and payment handling, complemented by basic proficiency in Spanish, Portuguese, and English. Eager to adapt and contribute in any retail environment.

Previous Brands
Nandos
Orion Primary School
Work Experience
Teacher Assistant
Jul ‘23 - Jul ‘23
Orion Primary School

. Helped teachers monitor playtime activities during break times. Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes. Maintained safe, clean and organised classroom environment. Complied with policies and procedures relating to child protection, safeguarding and security.

Waitress
Oct ‘22 - Mar ‘24
Nandos

. Resolved customer complaints promptly, escalating larger operational concerns to management. Greeted and seated guests to establish prompt, high quality service. Maintained brand image by keeping neat personal appearance. Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

Retail Experience
Work Environment
Shopping centre
Responsibilities
Greeting
Client Help
Packaging
Client Advising
Cash register
Languages
Spanish - Basic
Portuguese - Fluent
English - Native
Education & Training
St. James' Catholic High
‘18 - ‘24
A-Levels, business, media and healthcare