• Strategic leader in sales & marketing and for the Travel & Tourism and Luxury & Lifestyle industries, with an experience of more than 30 years for driving revenue growth and commercial performance in different segments and multiple international markets. • Senior executive with 20 years’ experience in various leadership positions. Proven track record of designing and executing strategies for complex commercial issues in multi-layer stakeholder environments. • Deep understanding of markets, segments and customers trends & expectations combined with a dedicated passion for talent development and teams management • Focused on communication with various key stakeholders including asset management and hotels ownership structures • Culture change management and passionate about people and building high performing teams and assisting people in creating opportunities for themselves and their careers • Dedicated hard worker with a real passion for sales, distribution and digital marketing with the concern of driving and optimizing revenue combined with financial and operational excellence. INDUSTRY EXPERIENCE • Hospitality (chain & independent networks) • Luxury & Lifestyle • Travel industry • Event & Catering industry • Food & beverage • E-commerce technology CORE COMPETENCIES: ✔️ Project Management (repositioning, new commercial organizations) ✔️ Strong Relations with key stakeholders and Executive management teams ✔️ Ability to drive financial planning & business units management ✔️ Strategic sales plans to drive the commercial performance & the profitability mindset ✔️ Excellent communication, organizational and planning skills ✔️ Good knowledge and understanding of current trends in the travel, hospitality & distribution, & event industry ✔️ Excellent team player ✔️ Self-motivated with a positive and optimistic approach Specialties: sales discipline, commercial leader, digital marketing, revenue management, distribution, strategy , innovation , key account management, leadership, business development, project management, problem solving, e-commerce, hotels pre-openings & rebranding, luxury & lifestyle marketing, client acquisition & loyalty, team management, cluster & regional organizations. ✆ + 33 6.21.06.84.60 ✉ arnaud.boivent@yahoo.fr
● Context : Open the Paris cluster and create a new sales & marketing organization above property (45 people) including the majority of the hotels in Paris and Ile de France (17 hotels) ● Missions : - Strategic business leader for Sales & Marketing of the Paris Cluster, with overall P&L responsibility of a Paris portfolio (17 hotels), one Event Booking Center for Groups, 1 Area Reservations Sales Office for Transients covering also the French hotels, Marketing/Communication, and a Market Sales Proactive Team deployed for all the key segments - Develop and manage all stakeholders relationships and regular communication, both internal and external - Select, manage and proactively develop the Market Sales Teams - Assist the property sales leaders with overall market strategy and day-to-day sales leadership - Coordinate with Revenue Management teams to maximize business opportunities for each stakeholder - Responsible for the financial performance and market share of the hotels in the Paris market ● Achievements : - stable team turn-over the last 10 years - regular growth of the total revenue generated within the sales & marketing organization (+ 3% average)
● Context : Willing to get a new experience abroad on a new market with also a new team management, I have joined the Worldhotels group on the main key European source market which is the UK market ● Missions : - Deploy a state of the art sales force on the UK & Ireland markets and assume direct customer relationships management responsibility to achieve strategic regional and international objectives - Plan and execute sales activities including sales missions, roadshows and trade shows - Coordinate the interface with existing hotel members and assist on the recruitment of new member hotels - Responsibility for the total revenue on all segments proactively covered on the assigned market - Manage existing marketing partnerships and develop new ones, across the industry and particularly with new distribution partners ● Achievements : - regular growth of the Global Sales Office revenue generated (+10% average) - 10 new affiliations over the whole period of this mission - Innovative and high end customer events and activation generating a strong acquisition of new customers
● Context and missions : - Based in the Topline Head Office in France - Member of the Executive Committee and Reports to the VP Sales ACCOR France - Managing a team of 7 Regional and Niche Activity Director of Sales + a team of 70 sales people covering the French Market - B2B target : national SME and Regional Accounts - Creation and Launching of a Tele/Web Sales Department ● Achievements : - 2008 : 181 M€ (Business Groups and Individual clients) - + 3% revenue growth Achievements :
● Context and missions : - Creation of the position and the Inbound Sales Department : target international source markets for the French multo-brand hotels portfolio (3 to 5 *) - Management of a team of 8 people - Clients target : business & leisure clients (Northern and Southern Europe, North America) ● Achievements : - 2007 total revenue : 10 M€ (100 % Objectives achieved).
● Context and missions : - Creation and management of a team of 10 people ,selling the whole Sofitel Frace portfolio on the French market and the main international source markets - Coaching of individual hotel properties : business reviews and action plan (24 hotels in France including 14 hotels in Paris at this period) ● Achievements : + 20% total revenue vs Budget in 2004 and + 15% vs Budget in 2005
● Context and mission : In charge of a portfolio of 21 pharmaceutical national accounts and of the US source market (Business Travel and MICE) for the main opening hotels from the Sofitel worldwide portfolio ● Achievements : 8 M€ total revenue generated in 2002 and 9.5 M€ in 2003 across the whole opening hotels portfolio