Experienced retail sales assistant with a focus on luxury brands at Selfridges and JD. Skilled in personalised customer service, visual merchandising, and driving sales. Fluent in Italian and English, adaptable to dynamic retail environments.
• Specialised in Japanese cuisine, effectively managing orders and maximising sales. • Orchestrated high-end events, ensuring exceptional service and a premium customer experience. • Demonstrated strong attention to detail in setting up dining areas to meet the expectations of an upscale clientele.
• Managed service for 150-400+ clients daily in a high-paced beachside restaurant. • Led a team, ensuring prompt service, coordinating with kitchen staff, and maximising sales through tailored recommendations. • Played a key role in delivering high-standard service during private events, with meticulous attention to detail.
• Represented luxury brands such as Diptyque, Fornasetti, and Acqua di Parma. • Provided personalised customer service, using deep product knowledge to drive sales. • Maintained high visual merchandising standards, enhancing the in-store experience.
diverse clientele. • Completed a 3-day course in sommelier skills and dining etiquette, enhancing wine service and table-setting ability.
• Assisted customers with product selection, managed stock, and processed transactions. • Developed strong time management skills, particularly during peak seasons, ensuring efficient department closure. Additional Experience: