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Zainab Ullah

Shop Assistant
About

I am an experienced retail sales assistant focused on customer satisfaction and efficiency. I excel in personalised advice, display organisation, and ensuring smooth store operations. Adaptable and team-oriented, I thrive in dynamic retail environments and handle various tasks with ease.

Previous Brands
SKECHERS
Ariana Pharmacy
Office Shoes
Work Experience
Sales assistant
Aug ‘23 - Jan ‘24
SKECHERS

• Helped open and close the store. • Offered personalized advice to customers to tailor to what they wanted. • Worked with a multi-tiered team learning how each member played their role • Organized display on the front window to increase footfall near the store. • Helped organize the stock room so more accessible for the team.

Shop floor assistant(work
May ‘23 - Jun ‘23
Ariana Pharmacy

• Picked up items for dispensing making sure they were correct and not expired. • Helped customers and gave them advice on general OTC products. • Kept the stock neat in the shop front. • Made sure the medications were in order for easier pick up. • Handled deliveries. • Checked stock to make sure there was enough of everything.

Shop floor assistant
Sep ‘22 - Nov ‘22
Office Shoes

• displayed and restocked merchandise by following brand guidelines. • Regularly cleaned and straightened the shop floor, ensuring present ability. • Assisted customers in finding what they were looking for. • I did advice and recommendations to customers when they needed help. • Cleaning and rearranging the store after closure so it looked presentable when it opened next. • Collaborating with team members so that service was quick and efficient , ensuring customer satisfaction. • Help customers navigate required items on shop floor by proactively taking them to items location. • assisted checkout team with till operations, order processing and bag packing during busy shopping periods.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
High street store
Product Category
Menswear
Womenswear
Footwear
Beauty & Fragrances
Responsibilities
Complaint handling
Greeting
Client Advising
Cash register
Returns & Exchanges
Styling
Product setup
Product labelling
Inventory control
Store Maintenance
Stock control
Order preparation
Stockroom management
Open/closing store
Health & safety
Languages
English - Native
Persian - Native