I am a self-motivated and progress-driven National Account Manager with an extensive background in the beauty industry. In my previous role, I exercised sales growth, business acumen and relationship building in contribution of team efforts and organisational improvements. Throughout the course of my career, I have acquired many of my skills through my experiences through my employment and feel that I have many transferable skills that would benefit an employer, which include: • Strategy / P&L Ownership / Category Management / Negotiation / Relationship building • Strong sales focus / KPI delivery / Business development / Analysing and reporting • Innovative event planning / Development and execution / Evaluate risk and ROI in eventing • Confidence and effectiveness in dealing with people / Communication skills • Leadership / Staff training / Mentoring / Succession planning • Prioritise workload / Time management / Quality control / Organisation / Problem solving • An aptitude to work both individually and as part of a team with self-motivation
Madara Cosmetics - Position Highlights •Develop and lead the commercial strategy for the UK market. •Full ownership of P&L - managing sales performance, target, and budget •Plan, develop and implement Joint Business plans with partners to drive profitable sales •Maximise NPD launches and nation-wide marketing campaigns with all accounts. •Build, optimise and track yearly promotional plans for all accounts •Developing and maintaining strong relationships with both buyers and internal stakeholders. •Ensure timely and on brand execution of all product launches and digital marketing.
Skin Research - Position Highlights •Aided strategic decisions with Commercial Director •Business Development and Partnerships in UK and other markets (Europe, Middle East, China and Australia) •Project manage SRG Brands Distribution – connecting niche skincare brands to distribution partners / buyers •Involvement in NPD to create bespoke client products •Achieving retailer sales growth targets and overall client growth, and satisfaction. •Building and developing strong long – lasting relationships with retail accounts and partnerships •Work in partnership with CEO, Commercial Director, Production, Marketing and Finance teams to ensure alignment in all wholesale elements •Creation and delivery of Skin Research training for partners and sales team.
Antipodes - Position Highlights •Developing and building relationships with key account retailers. •Working with the International Business Development manager to identify opportunities in UK and EU markets. •Achieving retailer sales growth targets and overall client growth, and satisfaction. •Participate in monitoring and maintaining JBP with key accounts •Weekly visits to 6 High Value Retailers to manage sales, inventory, stock orders and visual merchandising •Train and mentor retail staff on the 'brand story' and product knowledge.
Bobbi Brown - Position Highlights •Orchestrated the opening of the first global Bobbi Brown Pro Studio in Soho, London. •Manage a team of 11 staff – 5 Managers and 6 Retail Artists •Monitor store profitability and formulate sales strategies to drive business and achieve sales plan •Plan, coordinate and execute in store events to ensure sales opportunities are maximised. •Manage, lead, and monitor team's KPI performance through consistent feedback, coaching, development plans and performance reviews.
Fresh - Position Highlights •Led the new opening store to achieve sales plan consistently on a daily, weekly and monthly basis. •Closely monitor stock holding levels, raise and rectify stock issues and ensure 100% availability. •Build, develop and retain the entire team by providing continual coaching and follow up through various communication tools. •Increase profitable long-term customer relationships within the new brand by giving exceptional hospitality and luxury service to drive business back into the store. •Work in coordination with Area Sales Manager, Marketing, Visual Merchandising and PR to increase brand awareness for the store. •Oversee the business performance of Fresh - Marylebone High Street (Flagship)
Cosmetics September 2012 – November 2015 Boutique Manager / Business Manager Bare Minerals - Position Highlights •Develop achievable business plans, formulate strategies to drive business and achieve weekly, monthly and annually sales targets. •Monitor beauty ambassador's performance in line with company's key performance indicators and coach in areas of improvement on a weekly and monthly basis •Monitor stock management to ensure optimum stock levels. •Train, coach and develop beauty ambassadors on product knowledge and selling techniques on key products •Ensure that company's philosophy of the Girlfriend Experience is implemented on a day to day basis with team
Hair Sales & Services August 2009 – September 2012 Sales Manager
Beauty Services October 2008 – November 2009 Receptionist