With proven expertise in customer service and team management, I thrive in retail settings. My experience includes supervising café operations, handling inventory, and training staff, showcasing my passion for delivering excellence in fast-paced environments. Fluent in English with basic Bengali and Hindi skills.
Duties and responsibilities: I am working with children and young adults with special needs. I do befriending at home or out in the community. I do personal care occasionally as per the care package. I have to write reports/ updates to care managers regarding behavioural and or changed needs of the service users as and when required.
Duties and Responsibilities: Answering questions about the company by phone or email. Taking inventory count and ordering office supplies. Greeting visitors in the front desk when required. Scheduling meetings and taking notes. Updating records manually and on computers. Maintaining office correspondences. Making travel arrangements for staff if necessary. Printing and photocopying as required. Taking care of HR duties when required. Took up mentoring duties with new recruits and junior staffs.
Looking after the day to day operations of the cafe. Opening the shop in the mornings as I was a key-holding supervisor. Preparing foods and beverages for customers when required. Training and mentoring staffs. Making rotas and maintaining staff planner.