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Paul Emmet Costelloe

Sales supervisor
About

A little about me - I have now worked over ten years in retail sales, building experience and knowledge with some of the UK's most respected formalwear and accessories brands. My positive and open attitude motivates me to build effective relationships with those I work with and I strive to be more helpful and more productive to ensure targets are hit and we are building an ever-increasing network of loyal customers. My ambition is to provide greater support and take on greater responsibility in my work.

Previous Brands
Charles Tyrwhitt
Deakin & Francis
GAP (Flagship)
Hawes & Curtis
Selfridges
Thomas Pink
Tm lewin
Work Experience
Senior Sales Associate
Apr ‘19 - Apr ‘20
Deakin & Francis

Working alongside the Managing Director and the Head of Retail of this more than two-hundred-year-old accessories brand, I oversaw the day to day running of the D&F flagship store in Piccadilly Arcade. This included inventory management, trade and sales reporting and driving repeat sales through communications with key customers. The Covid-19 health crisis resulted in the termination of this role with closure of the store.

Sales Advisor
Feb ‘17 - Mar ‘19
Thomas Pink

Responsible for working with the extended sales team at the Thomas Pink flagship in Jermyn Street to drive sales, develop new campaigns for building brand and product awareness (including delivering a store pop-up during the British and Irish Lions rugby tournament), manage stock levels in store and updating store layout for more effective sales acquisition.

Senior Sales Supervisor
Jan ‘16 - Jan ‘17
Hawes & Curtis

I worked in a combined sales and management role at the Hawes & Curtis Victoria Street store, supervising a team of four junior sales associates, authoring and submitting daily store performance reports and analysis, making all executive decisions on the shop floor and guiding customers through the key product offering.

Sales Associate
Mar ‘14 - Dec ‘15
Tm lewin

As a sales associate I was tasked with responding to specific customer wants and requirements, presenting and advising floor staff on current stock, trends, materials and pricing and driving brand visibility through creative execution of window and shop floor displays. Previous work experience

Sales Associate
Jun ‘13 - Mar ‘14
Selfridges

Sales Assistant
Oct ‘12 - May ‘13
Charles Tyrwhitt

Head Supervisor
Mar ‘10 - Sep ‘12
GAP (Flagship)

Retail Experience
Store Approvals
Selfridges
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Department store
Flagship store
Product Category
Womenswear
Menswear
Watches & Jewelry
Beauty & Fragrances
Accessories
Responsibilities
Client Help
Complaint handling
Upselling
Product demos
Transactions
Cash register
Returns & Exchanges
Product labelling
Store Maintenance
Stock control
Product setup
Languages
Irish
English
Education & Training
City University
Unknown - ‘16
Certificate in Major Event Management
Robert Gordon University [Gray's School of Art]
‘06 - ‘07
Master of Arts
the University of Brighton
‘02 - ‘05
Bachelor of Arts
City & Guilds of London Art School
Unknown - ‘01
Foundation Course in Fine Art
Ampleforth College
3 A-Levels (Grades B-C) and 9 GCSEs (Grades B-D)