With a robust background in customer service and retail, I've honed my skills across various roles from Marks & Spencer's to Brentford FC Superstore. My expertise encompasses sales assistance, stock management, and exceptional customer care, demonstrating versatility and dedication in fast-paced retail environments.
Food service assistant
• Serving customers and taking food/ drink orders. • Preparing hot and cold beverages. • Processing transactions. • Stock checking and ordering. • Replenishing supplies of stock on shelves. • Assisting with store deliveries. • Helping to maintain high standards of food hygiene and Health & Safety at all times. • Additional duties as required by line management.
• Duties as above • Additional stock management and review duties as specified for section lead role.
• Addressing customer and third-party questions / concerns; referring unresolved issues to relevant management. • Conducting customer transactions. • Replenishing the supply of stock on the shelves. • Assisting with store deliveries. • Serving at food counters. • Helping to maintain high standards of food hygiene and Health & Safety at all times. • Additional duties as required by line management.
• Installing and configuring computer hardware operating systems and applications. • Talking staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolving issues. • Replacing parts (PC units/ monitors) as required. • Managing own caseload independently. • Undertaking general administrative duties, inc. maintaining up to date monitoring records. • Additional duties as required by line management.