With a robust background in retail roles at Sainsbury's and LEO Warehouse, I bring strong customer service skills, product knowledge, and proficiency in Spanish. My expertise spans cash handling to inventory management, demonstrating flexibility across diverse retail scenarios.
● Dealing with telephones, Face to face and electronic enquires ● Booking and/or amending patients appointments and home visits ● Contact patients to provide information from the clinical team and assisting patient
• Provide mostly administrative support such as assisting with paper work • Answering the telephones • Typing up documents • Responding to business enquires • Drawing up contracts and providing customer service
Advisor/ Cashier Operator) ( 09/2019 – 12/2022 )Max Factor, Maybelline, Rimmel • Managed Beauty Specialist and Consultants of products and developed plans to increase sales. • Developed strong teamwork and trained employee if required. • Prepared daily, weekly, and monthly results and submitted reports to management. • Demonstrated new and upcoming products to customer sampling the product to suit individual needs. • (Demonstrate proper use of make-up and skin care products) • Identifying customer needs and recommend cosmetics and skin care products based • on their preference.
• Communicating with customers in Spanish. • Operated cash register with high accuracy and speed. • Balanced transactions at end-of-day for cash reconciliation and inventory management.
• Advising clients tactfully on styles that suit their hair type and lifestyle. • Shampooing and conditioning hair, possibly offering additional extras such as a head massage. • Received and processed cash and credit payments for in-store and online purchases.