I am an experienced retail sales assistant, skilled in customer service, upselling, and maximizing sales. I have a strong background in jewelry and fashion retail, promoting loyalty schemes, handling stock control, and maintaining high standards of service in fast-paced environments.
• Recommended and provided personal advice on pieces of jewellery based on customer needs and preferences. • Promoted customer loyalty scheme at checkout. • Implemented anti-shoplifting policies and procedures to protect against theft. • Carried out active selling from initial customer greeting.
• Maximised sales opportunities by regularly replenishing stock levels of recently sold products. • Established customer purchasing needs, offering personalised guidance with product and accessory selection. • Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue. • Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction. Efficiently completed sales advisor duties, comfortably working • autonomously or in team setting including visual merchandising to promote sales.
• Opening and closing store • Dealing with cash • Service customers • Handling delivery • Dealing with complaints and suggestions
• Provided helpful maths and English support to Key Stage 2 pupils. • Organised class spaces and prepared materials for upcoming teacher lessons. • Maximised student engagement and receptive learning by educating students using individualised instructional approaches. • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes. • Invigilated tests and exams with excellent planning and procedural