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Yaman Lohat

Administrative Specialist
About

With a year's experience at Decathlon, I've honed my skills in customer service, visual merchandising, and product knowledge training. Passionate about offering personalised sports equipment advice, I'm adept at enhancing the shopping environment and exceeding sales targets. Fluent in basic English with extensive experience across various retail settings.

Previous Brands
Decathlon
Kalra Traders
Work Experience
Sports Retail Specialist
Jul ‘22 - Jul ‘23
Decathlon

• Managed daily store operations, ensuring optimal stock levels, Visual merchandising, and a clean shopping environment. • Collaborated with the sales team to achieve and exceed monthly sales targets consistently. • Conducted product knowledge training sessions for new staff members to enhance their understanding of sports equipment. • Cultivated a customer – centric environment by connecting with sports enthusiasts on a personal level, provided tailored advice and recommendations based on customers sports preferences and requirements, fostering trust and loyalty.

Administrative Manager
Sep ‘20 - Jul ‘22
Kalra Traders

(Textile Company) Administrative Manager • Overseeing day-to-day administrative operations. • Managing office procedures and Policies. • Coordinating with Various departments for efficient workflow. • Handling employee relations, including recruitment and onboarding processes. • Implementing and improving administrative processes. • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary consraints.

Retail Experience
Retail Category
High street
Other
Work Environment
Department store
Shopping centre
Pop-Up
Flagship store
High street store
Travel retail
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Complaint handling
Client Help
Aftercare
Client Advising
Styling
Packaging
Online orders fulfilment
Transactions
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English
Education & Training
Science and Technology
‘17 - ‘23
Bachelor of Arts
Ravensbourne University
Unknown - ‘25
Master of Business