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Open to Permanent
Open to Permanent

Akash Keswani

Sales Assistant
About

I am an experienced retail sales associate with a strong background in customer service, cash handling, and team collaboration. I quickly adapt to new technologies and excel at resolving issues efficiently while ensuring accurate transactions and high customer satisfaction.

Previous Brands
Off-License Store
Spice Culture Restaurant
Supermarket Κρητικός
Work Experience
Sales Assistant/ Cashier
Mar ‘24 - Jul ‘24
Off-License Store

• Customer Service Excellence: Proven track record of providing exceptional service to customers. I am approachable, patient, and adept at resolving issues to ensure customer satisfaction. • Cash Handling: I am experienced in accurately counting and reconciling cash and credit card transactions, reducing errors and preventing discrepancies. • Attention to Detail: I understand the importance of precision in cashiering, from verifying prices to processing discounts and coupons accurately. • Adaptability: I am quick to learn and can adapt to new technology and procedures, ensuring efficient and accurate transactions. • Team Collaboration and Communication: Worked as a part of a team, collaborating with colleagues and management to ensure a coordinated and efficient store operation. Excellent communication skills in addressing customer concerns and ensuring their satisfaction.

Server/ Host
Sep ‘23 - Mar ‘24
Spice Culture Restaurant

• Fine Dining Experience: Previous experience working in upscale or fine dining restaurants, familiar with the nuances and expectations of high end service. • Table Management: Skilled in managing reservations, seating arrangements, and maintaining an organized dining room. • Menu Knowledge: In-depth understanding of menu items, including ingredients, preparation methods, and wine pairings to provide informed recommendations to guests. • Customer Service Excellence: Demonstrated exceptional customer service skills, ensuring a welcoming and satisfying dining experience for guests. • Order Accuracy: Proven ability to accurately take and deliver orders, ensuring special requests and dietary restrictions are properly communicated to the kitchen. • Complaint Resolution: Adept at handling guest complaints and resolving issues promptly to ensure customer satisfaction. • Team Collaboration: Strong team player, working closely with kitchen staff, bartenders, and fellow servers to provide seamless service. • Sanitation and Cleanliness: Maintained high standards of cleanliness and organization in the dining area and adhered to health and safety regulations.

Store Assistant/ Cashier
Jul ‘22 - Aug ‘23
Le Marche Supermarket

• Customer Service Excellence: Proven track record of providing exceptional service to customers. I am approachable, patient, and adept at resolving issues to ensure customer satisfaction. • Cash Handling: I am experienced in accurately counting and reconciling cash and credit card transactions, reducing errors and preventing discrepancies. • Attention to Detail: I understand the importance of precision in cashiering, from verifying prices to processing discounts and coupons accurately. • Adaptability: I am quick to learn and can adapt to new technology and procedures, ensuring efficient and accurate transactions.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Flagship store
High street store
Travel retail
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Product demos
Client Advising
Returns & Exchanges
Transactions
Cash register
Upselling
Packaging
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English
Education & Training
University of Leeds
‘23 - ‘24
MSc. Business Analytics & Decision Sciences
SRM University
‘15 - ‘19
B. Tech (CSE)
Mount Carmel School
‘14 - ‘15
Grade 12 (Science)